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JCDC’s Industry-Government Collaboration Speeds Mitigation of CrowdStrike IT Outage

CISA, through the Joint Cyber Defense Collaborative (JCDC), enabled swift, coordinated response and information sharing in the wake of a significant IT outage caused by a CrowdStrike software update. This outage, which impacted government, critical infrastructure, and industry across the globe, led to disruptions in essential services, including air travel, healthcare, and financial operations.

Leveraging its unique ability to bring together public and private sector partners, JCDC facilitated virtual engagements with over 1,000 federal agency representatives. In close collaboration with CrowdStrike, a JCDC partner, CISA provided critical updates, mitigation guidance, and analysis on the potential for malicious exploitation of the outage. This rapid coordination enabled key information to be quickly disseminated across federal networks, helping to expedite mitigation and protect U.S. government systems.

This successful response underscores JCDC’s essential role in uniting industry and government partners to address cyber challenges that could impact national security and resilience. For more information about JCDC’s efforts, visit the JCDC Success Stories webpage and CISA.gov/JCDC.

About

Kenya Education Network CERT(KENET-CERT) is a Cybersecurity Emergency Response Team and Co-ordination Center operated by the National Research and Education Network of Kenya. KENET-CERT coordination center promotes awareness on cybersecurity incidences as well as coordinates and assists member institutions in responding effectively to cyber security threats and incidences. KENET-CERT works closely with Kenya's National CIRT coordination center (CIRT/CC) as a sector CIRT for the academic institutions. KENET promotes use of ICT in Teaching, Learning and Research in Higher Education Institutions in Kenya. KENET aims to interconnect all the Universities, Tertiary and Research Institutions in Kenya by setting up a cost effective and sustainable private network with high speed access to the global Internet. KENET also facilitates electronic communication among students and faculties in member institutions, share learning and teaching resources by collaboration in Research and Development of Educational content.